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Support

Where to ask for help, and the terms this copy is supported under

Support

This copy is licensed under the Exabeam Enterprise Agreement (see LICENSE) by Exabeam, which also provides its support. It includes Raffkin, open-source software licensed under the Apache License 2.0 (see LICENSE-APACHE), whose source is at github.com/open-agent-ai-security/raffkin.

Getting help

  • Something isn't working? Run the diagnostics first, they name the missing step: preflight.sh in the installed plugin (claude plugin list or codex plugin list prints its path).
  • Questions and bug reports: through Exabeam support. Include the host (Claude Code or Codex), the plugin version, and the preflight.sh output.
  • Security vulnerabilities: please do not open a public issue, report them privately through Exabeam support.